Amazon Prime Now – Disruptive Same Day Delivery Arrives In Indy

Amazon Prime Now – Disruptive Same Day Delivery Arrives In Indy

Various Blog Post Banners 2015

I have to admit, when I first read about the same day delivery service I was a bit skeptical.   How would it work?  Why would I really want it?  Could anyone really do it at scale on a sustained basis?

Experience:

Well, early this morning I was reading the news on my iPhone and received a message from Amazon that all Prime members now had access to same day delivery (1-2 hours from order) through its new service called Prime Now.   #PRIMENOW   It piqued my interest.  Is this real?  Can they really pull it off?  So I downloaded the Amazon Prime Now app and started browsing.  I was amazed at the breadth of offerings from grocery to sports to electronics and more.  I’ve been in the market for a luggage rack for my truck and found exactly the type I wanted. I knew we were out of eggs and browsing the groceries made me think about breakfast so I added some free range organic eggs and all natural sausages.  Click click click and my order was in process.

They gave me a delivery window of 8-10am (my order was placed around 5:45am).  I received my order exactly as expected at 9am and was able to make breakfast before the rest of my day unfolded.  The driver told me I was among the first 10 orders in Indy.  This was a profoundly positive experience.

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Amazon Prime Now is currently available in Atlanta, Baltimore, Chicago, Dallas, Indianapolis, Manhattan and Miami. The service will continue rolling out to additional cities in 2015

What does this mean?

It is a game changer.  Not immediately, but with a sustained effort, I believe this could drastically change how consumers (and businesses) think about behave with their purchasing.   Home delivery is great and has been around for a long time (think the milkman of old, bottle water delivery etc).  We get deliveries from Amazon and tons of other companies all the time.  Some of these are next day or 2nd day which is super convenient.   We get a weekly grocery delivery of organic and locally grown produce from Green Bean Delivery which is FANTASTIC!  We have to plan our order by Monday at noon and receive our delivery of groceries on Wednesday of each week.

All that said, the idea that one can simply run out of something or decide one “needs” (wants) something, almost anything, and make it so two hours later is different.  This is what 90% of running errands ends up being.  Going to the store for this and that and picking up a few things in between larger shopping trips happens to all of us (or our families) every day. What if we could cut most of that out?  What if you need something you simply think it (a couple of swipes is not much work) and it arrives in about the same time it would take you to go out and shop, pick your items, load your car, drive home, unload your car. This requires a different kind of thinking around what is possible, but I don’t think its a that big of a leap for most of us.

Implications:

For Consumers

  • Time – For no extra cost (driver tip cancels out gas you would have used perhaps), it frees up time.  How much time in a week do we spend running to the store, shopping and returning? 4 hours? 8 hours? More?  What more productive things or fun things can one do with that time.  It is big.
  • Convenience – No need to plan very far ahead, need something, make it appear with no effort.  Wow.

For Small Business

  • Time – Same as above, many small businesses buy things by shopping.  Eliminate that need and do you eliminate a need for headcount manning the store while someone is out buying supplies?
  • Service – out of something? – now you can replenish immediately and provide your customers whatever you were missing in a short time.
  • Investment savings – reduce safety stock/inventory on certain items and replenish each day as needed.  For many small businesses (and large) space to store inventory is a real issue.  What if you could simply replenish as needed?  Though this service is focused on consumers, for many small businesses, it could be a better alternative to traditional distribution or running to Costco or Sam’s Club for stuff.  I’d expect Amazon to build out this aspect over time.

For Retailers & Distributors

  • Increased retail competition – just when you thought it could not get worse for retailers, it is getting worse.  Things that one swings in to just grab could be diverted to this.  Think of convenience, pharmacies (e.g. Walgreens and CVS), grocery (Walmart, Kroger, Safeway, Publix), electronics (Best Buy, Costco, Walmart, Target), sports equipment (e.g. Dick’s, Sports Authority).
  • Increased distributor competition – the businesses that source from traditional distributors could shift some of their purchases to this kind of model.  It will create the need for distributors to up their service level to stay competitive which can also drive up their costs.

Overall, I think I just experienced the future today.  I’d love to hear your thoughts.

 

 

 

 

11th Annual Wine Industry Technology Symposium® to Unite Wine, Beer, Spirits Business Leaders, Technology Experts June 25-26, 2015

11th Annual Wine Industry Technology Symposium® to Unite Wine, Beer, Spirits Business Leaders, Technology Experts June 25-26, 2015

wits logo

March 31, 2015                                                                                                                              Contact: Lisa Adams Walter lisa@winesymposium.com

 

(NAPA, Calif.) —The 11th Annual Wine Industry Technology Symposium (WITS®), the premier event showcasing the strategic use of information technology and services for the wine industry, has been set for June 25-26, 2015 at the Napa Valley Marriott Hotel. www.wineindustrytechnologysymposium.com

Executives from wineries, breweries, distributors, retailers and restaurants gather annually at WITS, the only annual conference designed exclusively to foster education and debate around technology solutions for the wine and beverage industry. The 2015 WITS program will include:

  • Educational Tracks – Sessions on Technology Leadership, Small Business, Consumer Direct, Trade Sales & Marketing and Vineyard & Winery Operations
  • Speed Dating – WITS created “speed dating” for winery and brewery CIOs and technology companies. This will provide opportunities for quality one-on-one time with key decision makers and thought leaders.
  • Plus Beer, with BITS – WITS has united leaders in the craft brewing industry to add the Beer Industry Technology Symposium (BITSâ„¢) track that runs concurrent with WITS.

“The rapid proliferation of craft brands in wine, spirits and beer is creating unique challenges for all industry participants,” said J. Smoke Wallin, WITS Co-Chair. “WITS is the only place where winery, brewery, distillery, retailer and distributor leaders can sit side by side for a day of learning and discussion to tackle these challenges with CIOs and technology leaders from across the industry,” he added.WITS 2008

The WITS Steering Committee, comprised of technology and business leaders across the wine, beverage and technology industries, is currently finalizing panel topics and keynote speakers. Past speakers have included the CEOs, CIOs and other leaders from Amazon, Facebook, Groupon, Gartner Group, garyvaynerchuk.com, FedEx Office, Nielsen and 1800-Flowers, as well as experts from IBM, Oracle, Cornell University, UC Davis, Sonoma State University and many others.

Attendees and sponsors are encouraged to register early, as space is limited and expected to sell out quickly. Registration will open May 1, 2015. For more information visit www.wineindustrytechnologysymposium.com.

About The Wine Industry Technology Symposium (WITS)

The Wine Industry Technology Symposium® (WITS®) is the focal point for thought leadership in the strategic and tactical use of technology in the global wine industry. WITS was created in 2005 by a group of wine industry and technology professionals to advance innovation and to address the unique information technology and services needs of the wine industry. The 11th annual WITS is June 25-26, 2015 in Napa, CA. For the 2nd year, WITS also includes the Beer Industry Technology Symposium™ (BITS™) track. Join WITS on Youtube, Twitter, Facebook, and LinkedIn to learn more.

For more information, contact Lisa Adams Walter of the Wine Industry Symposium Group at 707-666-2525 or lisa@winesymposium.com.

Real March Madness – Indiana Says No To Leadership & Open Mindedness

Real March Madness – Indiana Says No To Leadership & Open Mindedness

Indiana Legislature Tells The NCAA, NFL, NBA, Eli Lilly, GenCon, Amazon, Salesforce, YPO, The Chamber of Commerce and Others to Take a Hike

Really? Is this what we elected a super majority of Republicans to do? Apparently, the leadership decided it made sense to push through the “Religious Freedom Act”. I wrote a piece called “It’s 2015: Where Have All The Leaders Gone?” last week, I had no idea how timely that was. Here is a recent story on the issue.Indiana closed for business

Indiana House OKs controversial religious freedom bill

The basic argument of those in favor of these laws seems to be quite weak. This post discusses the fact that the language is very similar to existing law at the Federal level and in the state. If that is so, why is it needed?

Indiana’s So-Called ‘Right to Discriminate’ Law Appears Very Similar to Existing Federal Law

I have yet to hear or read a strong argument in its favor. This is an issue drummed up by those wanting to drum up issues and make a seemingly principled stand on what other people do in their private lives. The hypotheticals they use like a caterer who does not want to serve a gay wedding are simply dumb. If any business like that really does not want to get someone’s business for any reason, they could simply make their bid not competitive and lose out to others. The idea you need a law to turn away business is the very example of conservatism gone amuck.

One of the more ridiculous arguments for a change in the language put forth was “A House committee last week tried to assuage the concerns of some business interests, including the Indiana Chamber of Commerce, with an amendment that exempts employers from any lawsuits brought by employees under the legislation.” They completely miss the point.

Have any of these people voting for this considered what this legislation actually permits? What if a Muslim shop owner decided their religion prevented them from serving Christians or Jews? Or Visa versa? Under the language of this legislation, that would be permitted wouldn’t it? How about another example, where a restaurant owner believes adultery is against their religion and refuses to allow people they suspect of committing it to dine in their establishment based on their religious conscience. How about couples living together in sin, unmarried, against the teaching of an owners religion. Who gets to decide? The idea that small government conservatives would put into place a framework for the state to arbitrate these questions strikes me as worse than counter intuitive.

And while I do not agree with much of what passes for journalism on MSNBC, this story was well done on putting this in perspective nationally and why this fight is not only wrong but in the end will cause damage to Indiana and ultimately will fail – Why ‘religious freedom’ laws are doomed

The bottom line is why do we have such an activist state government that feels it necessary to make a law like this? Starting with Governor Daniels and continued under Governor Pence, the state has done a great job of attracting businesses and rebuilding the economy in spite of the ridiculous headwinds from Washington. Indiana has a great track record in this regard, especially relative to its neighbor states of IL and MI. So why risk that momentum and progress now?

Consequences:

The big table top game convention that brings 56,000 people and $50 million to the State and is Indianapolis’ second-largest convention, is threatening to relocate its massive late-summer annual event to another city if Gov. Mike Pence signs the controversial “religious freedom” bill into law added in a letter to the Governor “Legislation that could allow for refusal of service or discrimination against our attendees will have a direct negative impact on the state’s economy, and will factor into our decision-making on hosting the convention in the state of Indiana in future years,” GenCon CEO Adrian Swartout said Monday in a letter to Pence.

GenCon threatens to exit Indy over ‘religious freedom’ measure

The Backlash to the Anti-Gay Backlash: “Religious Freedom” Bills Fail, As More People See What They’re Really About

My question is: how long can an organization like the NCAA or a company like Eli Lilly or Amazon who keeps expanding here stand by and do business as usual in such potentially hostile environment to their employees, customers and constituents. Many of my CEO friends around the world in Young Presidents Organization (YPO is a group of over 22,000 CEOs with a combined $6 trillion in revenue and 15 million employees) have been sending messages to the effect of “REALLY Smoke, what kind of state do you live in?” In the case of Arizona, Governor Jan Brewer vetoed similar legislation when confronted with the uproar of the NFL (and Super Bowl pullout) and the business community. Governor Pence, do you think we are immune to this? Do you think you are standing on principle? If so it is the wrong one.

How long until the NFL pulls the combine? How many NCAA tournaments do you think we will land going forward. Oh and by the way, what great timing Legislature to put Indiana in the national spotlight during March madness.

Conservatives Against Close Mindedness

Yes, one can be a conservative and be completely opposed to this kind of legislation and behavior. In fact, it is the opposite of true conservatism. This is government intervention at its worst. I’m a long time supporter of conservative causes and of many Republicans, who cannot reconcile this. For example, I whole-heartedly supported the Indiana legislative takeover led by Mitch Daniels and others that was mainly about fixing the education system in Indiana. The fact is the Teachers’ Union had a lock on the legislature and a group of like-minded business people and conservatives got together and supported state legislative candidates and made them competitive for the first time. This led to the current makeup of the legislature here. And there are many good things that have come out of that takeover. That said, this is not one of them.

In fact, it makes me want to put a fund together of like-minded people to knock off the knuckleheads who voted this legislation into law.   While I’m glad the Democrats (and 5 brave Republicans) all voted against this, I certainly don’t want to see the teacher’s union back in control preventing all kinds of experimentation and change in our troubled education system, but I also don’t want to see the current crop of “leaders” in place. Is there not a sensible center? How about a group of fiscal conservative, libertarian minded folks who can knock off the current group and create the kind of government that this state and its people deserve?

Who is with me?

Supporting the “Religious Freedom Act”:

Voting Yes:

Republicans: Arnold, Aylsworth, Bacon, Baird, Behning, Borders, Bosma, Braun, Tim Brown, Burton, Carbaugh, Cherry, Cook, Cox, Culver, Davisson, Dermody, DeVon, Fine, Friend, Frizzell, Frye, Gutwein, Hamm, Harman, Heaton, Judy, Karickhoff, Koch, Lehe, Leonard, Lucas, Mahan, Mayfield, McMillin, McNamara, Miller, Morrison, Morris, Negele, Nisly, Ober, Olthoff, Price, Rhoads, Richardson, Schaibley, Slager, Smaltz, Milo Smith, Soliday, Speedy, Steuerwald, Sullivan, Thompson, Torr, Truitt, Ubelhor, VanNatter, Washburne, Wesco, Zent, Ziemke.

Democrats: None.

Voting No:

Republicans: Beumer, Clere, Eberhart, Kirchhofer, Saunders.

Democrats: Austin, Bartlett, Bauer, Charlie Brown, DeLaney, Errington, Forestal, GiaQuinta, Goodin, Hale, Kersey, Klinker, Lawson, Macer, Moed, Moseley, Niezgodski, Pelath, Pierce, Pryor, Riecken, Shackleford, Vernon Smith, Stemler, Summers, Wright.

EXCUSED (not sure why you can be excused from something like this) Dvorak, Harris, Huston, Lehman, Porter, Wolkins.

At the very least, the businesses that choose to not serve Gays or Muslims or Jews or Adulterers or whatever this bills proponents and the supposed beneficiaries of it are really after, should be required to place stickers that get applied to the front door of their establishments and to be put on an easy to find list on the web. Those who think this is some great move to respect individual’s religion don’t get to have it both ways – The ability to discriminate based on your conscience AND the ability to remain anonymous. You may well choose to not serve someone out of your religious conscience under this law, but we don’t need a law to choose not to do business with you.

 

3/29 UPDATE: Well its been quite a week and Indiana has taken a beating on the national and international stage. Based on everything I’ve read including the law itself (here), this explanation in the Weekly Standard and a balanced analysis in the Star (here) and this lawyers blog post (here) among other things, I stand by my remarks above.   One thing I’ll add, the fact that similar laws exist around the country does not mean they are right.  There are so many laws on the books that may have made sense at one time or another, but today make no sense.  The attempt to balance an individuals right to practice their chosen religion with the basic right to not be discriminated against is not difficult in my mind.  No one has the right to discriminate for any reason.   Governor Pence, that was the right answer on today’s  This Week show with George Stephanopoulos.

Aside from that, the shear political ham handedness of the Indiana Republican leadership (who I supported and elected) is breathtaking.  Every lead in to the Final Four this weekend will have this issue front and center (assuming the NCAA does not pull it at the last minute).  The damage being done economically and reputationally to our state will take many years to overcome. And why?  What compelling reason or case was there that drove this?  You who practice politics for a living, have no excuse.   The damage to my business, my friends, and to my state of over 25 years gives me a high level of motivation to work to get you out of office.

 

April 4 Update:  An excellent post #RFRA firestorm overview…@CarlyFiorina ​ has it right. “Creating an Artificial Divide in Indiana

9th Annual Wine Industry Technology Symposiumâ„¢ – Witsâ„¢ Set To Deliver Action Packed Agenda Next Week

9th Annual Wine Industry Technology Symposiumâ„¢ – Witsâ„¢ Set To Deliver Action Packed Agenda Next Week

I’m looking forward to seeing everyone attending WITS on Monday and Tuesday at the Napa Valley Marriott!  Here is our final announcement re the event…

wits logo

9th Annual Wine Industry Technology Symposiumâ„¢ – Witsâ„¢ Set To Deliver Action Packed Agenda Next Week 

There is Still Time To Sign Up Today For 9th Annual WITS™  

Beginning Monday, July 15 and 16 @ Napa Valley Marriott 

Leading Technology Innovators Demonstrate Latest Products and Services During Sold Out Showcase 

Napa, CA— July 11, 2013— Wine Industry Technology Symposium (WITS) today announced its final agenda and speakers for the 9th annual event to be held July 15 & 16 in Napa, CA.  Keynotes bring elite leadership, social media and the transformative cloud to the wine industry.

If Technology is the making, modification, usage, and knowledge of tools, machines, techniques, crafts, systems, and methods of organization, in order to solve a problem, improve a preexisting solution to a problem, achieve a goal, handle an applied input/output relation or perform a specific function, WITS mission is the creation of a safe environment to challenge assumptions in order to elevate the wine industry’s strategic use of technology to achieve superior results.

Over the years, WITS has done exactly this, by hosting the Chief Information Officer CIO Forum, providing thought provoking keynote speakers, delivering hands on break out sessions, profiling a technology showcase while fostering extensive networking opportunities for all attendees.  This 9th conference promises to be the best ever!  If you are involved in using, choosing or creating technology for your wine related business, you really don’t want to miss this once a year opportunity.

WITS Promo PHoto

3 Keynotes & A Tribute

  • Jonathan Good,  Senior SMR Solutions at Oracle will speak on “Developing a Social Relationship Management Strategy for Wine ” building on his experience as founder of HelloSocialMedia.com – a social media and marketing agency that focused on the creation and execution of social media programs, including blogging, community development, Internet marketing, design and web development.
  • Miles Ward, Solutions Architect, Amazon Web Services will speak about Big Data for Real World Businesses showing tools, techniques and clear ROI for analysis in the cloud.  Miles helped NASA live-stream the Mars Rover landing, developed the online Obama For America 2012 presidential campaign, and has helped thousands of companies make the leap to the cloud.
  • Award-winning serial entrepreneur and successful luxury hotel owner, author, speaker, and former U.S. Army Green Beret Larry Broughton shares his insights on transforming ordinary teams into extraordinary ones.

“I’m very pleased to have Larry Broughton, Jonathan Good and Miles Ward join us on our Keynote program.” said J. Smoke Wallin, founder and co-chairman of WITS.  He continued, “I have had the privileged of interacting with each of our speakers and know they will each deliver inspirational and thought provoking discussions that will deliver real take home value to all our winery attendees.”

WITS 2008

Attendees can register at www.wineindustrytechnologysymposium.com

About WITS: The Wine Industry Technology Symposium® (WITS) is the focal point for thought leadership in the strategic and tactical use of technology in the global wine industry.  WITS was created in 2005 by a group of wine industry and technology professionals to advance innovation and to address the unique information technology and services needs of the wine industry.  The 9th annual WITS  is July 15 & 16 in Napa, CA.  Join WITS on Youtube, Twitter, Facebook, and LinkedIn to learn more.

For more information, contact Waunice Orchid of the Wine Industry Symposium Group at 707-261-8716 or waunice@swgnapa.com

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