I have to admit, when I first read about the same day delivery service I was a bit skeptical. How would it work? Why would I really want it? Could anyone really do it at scale on a sustained basis?
Well, early this morning I was reading the news on my iPhone and received a message from Amazon that all Prime members now had access to same day delivery (1-2 hours from order) through its new service called Prime Now. #PRIMENOW It piqued my interest. Is this real? Can they really pull it off? So I downloaded the Amazon Prime Now app and started browsing. I was amazed at the breadth of offerings from grocery to sports to electronics and more. I’ve been in the market for a luggage rack for my truck and found exactly the type I wanted. I knew we were out of eggs and browsing the groceries made me think about breakfast so I added some free range organic eggs and all natural sausages. Click click click and my order was in process.
They gave me a delivery window of 8-10am (my order was placed around 5:45am). I received my order exactly as expected at 9am and was able to make breakfast before the rest of my day unfolded. The driver told me I was among the first 10 orders in Indy. This was a profoundly positive experience.
Amazon Prime Now is currently available in Atlanta, Baltimore, Chicago, Dallas, Indianapolis, Manhattan and Miami. The service will continue rolling out to additional cities in 2015
What does this mean?
It is a game changer. Not immediately, but with a sustained effort, I believe this could drastically change how consumers (and businesses) think about behave with their purchasing. Home delivery is great and has been around for a long time (think the milkman of old, bottle water delivery etc). We get deliveries from Amazon and tons of other companies all the time. Some of these are next day or 2nd day which is super convenient. We get a weekly grocery delivery of organic and locally grown produce from Green Bean Delivery which is FANTASTIC! We have to plan our order by Monday at noon and receive our delivery of groceries on Wednesday of each week.
All that said, the idea that one can simply run out of something or decide one “needs” (wants) something, almost anything, and make it so two hours later is different. This is what 90% of running errands ends up being. Going to the store for this and that and picking up a few things in between larger shopping trips happens to all of us (or our families) every day. What if we could cut most of that out? What if you need something you simply think it (a couple of swipes is not much work) and it arrives in about the same time it would take you to go out and shop, pick your items, load your car, drive home, unload your car. This requires a different kind of thinking around what is possible, but I don’t think its a that big of a leap for most of us.
- Time – For no extra cost (driver tip cancels out gas you would have used perhaps), it frees up time. How much time in a week do we spend running to the store, shopping and returning? 4 hours? 8 hours? More? What more productive things or fun things can one do with that time. It is big.
- Convenience – No need to plan very far ahead, need something, make it appear with no effort. Wow.
For Small Business
- Time – Same as above, many small businesses buy things by shopping. Eliminate that need and do you eliminate a need for headcount manning the store while someone is out buying supplies?
- Service – out of something? – now you can replenish immediately and provide your customers whatever you were missing in a short time.
- Investment savings – reduce safety stock/inventory on certain items and replenish each day as needed. For many small businesses (and large) space to store inventory is a real issue. What if you could simply replenish as needed? Though this service is focused on consumers, for many small businesses, it could be a better alternative to traditional distribution or running to Costco or Sam’s Club for stuff. I’d expect Amazon to build out this aspect over time.
For Retailers & Distributors
- Increased retail competition – just when you thought it could not get worse for retailers, it is getting worse. Things that one swings in to just grab could be diverted to this. Think of convenience, pharmacies (e.g. Walgreens and CVS), grocery (Walmart, Kroger, Safeway, Publix), electronics (Best Buy, Costco, Walmart, Target), sports equipment (e.g. Dick’s, Sports Authority).
- Increased distributor competition – the businesses that source from traditional distributors could shift some of their purchases to this kind of model. It will create the need for distributors to up their service level to stay competitive which can also drive up their costs.
Overall, I think I just experienced the future today. I’d love to hear your thoughts.
Wine Business Monthly Acquires WITS,
The Wine Industry Technology Symposium
11th Annual Wine Industry Technology Symposium Taking Place Today Developed for Wine Business Leaders, Marketers, Innovators in 2005
(NAPA, Calif.) – The Wine Communications Group’s Wine Business Monthly announced the acquisition of WITS, the Wine Industry Technology Symposium® today in Napa, CA. WITS® was founded in 2005 and is conducting its 11th Annual symposium today and Friday.
Eric Jorgensen, President of Wine Communications Group, said, “We have always had a strong interest in how the wine industry uses technology. Smoke and Lesley have done a remarkable job over the past decade of bringing the industry together around this important topic. We welcome both of them and everyone involved with WITS to the Wine Communications Group family”
“The Wine Industry Technology Symposium has been responsible for raising the level of dialogue and thinking around technology in the wine industry. I am proud of our efforts at bringing the industry together around these important topics and of playing our small part in improving wine business practices. Most importantly, I’m grateful to the many people who have played a role in making WITS a success over the years. It would never have been possible without Kathy and Waunice at the Wine Symposium Group, our Winery CIOs and Advisory Board and all the great sponsors going back to the beginning. I have many friends as a result of WITS who have enriched my life in so many ways,” said J. Smoke Wallin, founder and co-chairman of WITS.
“I have long admired Eric’s team and vision for the Wine Communications Group. WITS will be a perfect fit to their strategic vision, which gives WITS a long-term platform upon which to thrive. This was our most important criteria in a partner for WITS,” said Lesley Berglund, co-chairman of WITS and co-founder and chairman of the Wine Industry Sales Education (WISE) Academy.
The transaction is expected to close in July and terms were not disclosed.
About Wine Communications Group:
Wine Communications Group, Inc. is the leading information and services provider for the global wine industry.
Publishers of winebusiness.com, the leading web site for the trade, and two of the industry’s leading print publications, Wine Business Monthly and Wines & Vines, we are dedicated to meeting the wine industry’s needs for information, analysis, resources and tools. Wine Communications Group, Inc has put together a suite of products that bring to the industry practical information, cutting edge research, recruiting tools, daily news services and a comprehensive directory.
The Wine Industry Technology Symposium® (WITS) is the focal point for thought leadership in the strategic and tactical use of technology in the global wine industry. WITS was created in 2005 by a group of wine industry and technology professionals to advance innovation and to address the unique information technology and service needs of the wine industry. The 11th annual WITS is June 25 – 26, 2015 in Napa, California. To learn more, join WITS on Youtube, Twitter, Facebook, and LinkedIn
For more information, go to www.WineIndustryTechnologySymposium.com
Wine and Tech Innovators Gathering this week in Napa
11th Annual Wine Industry Technology Symposium
Developed for Wine Business Leaders, Marketers, Innovators
(NAPA, Calif.) – Technology leaders in both marketing and wine including Brad Rosen of DRYNC, Joe Rosenberg of Google, Paul Mabray of VinTank a W20 Company, Michael Pavone of quench, Brian Rosen of Rosen Retail for Adult Beverage, Josh Saunders of Uncorkd and Max Kalehoff of Social Code are set to engage and inspire attendees with the latest information and ideas this week at the 11th Annual Wine Industry Technology Symposium (WITS) set for June 25-26, 2015 at the Napa Valley Marriott in Napa, California.
Brad Rosen, CEO of DRYNC shared, “The biggest game changer is consumer expectation. The convenience of mobile technology in particular has set a new bar – MAGIC. If your experience is not magical, it is essentially useless in the eyes of the consumer. Immediate access to products at a competitive price and personalized service are table stakes. Consumers have no tolerance for the mediocre, little patience, and high expectations for special treatment. Like never before, you need to know each individual customer and cater to their needs… now.”
“While the information shared at WITS is the foundation of the program, the incredible tech-related experts from both inside and outside the wine business drive the event, ignite the sharing of ideas and really fire up the pace! This year we have a rich, multi-layered program of inspirational keynote presentations and idea-sparking round table discussions with experts on the first day, as well as the more in-depth breakout sessions on day number two,” said Lesley Berglund, co-chairman of WITS and co-founder and chairman of the Wine Industry Sales Education (WISE) Academy.
Paul Mabray of VinTank, A W20 Company said, “Technology and the ‘internet of things’ allows us to bypass traditional market research, which many times becomes stale by the time it’s complete, and opens up opportunities around location-based marketing, identifying influencers and our customer’s interests. Now we can learn in real time who our target audience is, what they’re talking about and interested in online, and actually pivot in the middle of campaigns, if necessary. We’re able to reach our ‘true market’ instead of guessing about a broader audience.”
“The Wine Industry Technology Symposium has always kept pace with the rapidly evolving technology of the day. It’s transformational as we produce this event year after year, to reveal the hottest trends emerging at the crossroads of wine and technology from marketing and consumer interaction to wine production and vineyard management,” said J. Smoke Wallin, founder and co-chairman of WITS.
To really use hand-on technology to take things to the next level, “Multi-rotor small Unmanned Aerial Vehicles (sUAVs), commonly known as drones, provide the opportunity for exceptional high-definition aerial still photography and videography. The resulting imagery can be used by winery owners in developing marketing campaigns, while vineyard owners find aerial imagery useful in identifying problem spots and leveraging the additional perspective for general vineyard maintenance,” shared Jim Brammer of Soaring Vistas Media.
Registration is now open, attendees can view the entire two-day program and register at www.wineindustrytechnologysymposium.com.
The Wine Industry Technology Symposium® (WITS) is the focal point for thought leadership in the strategic and tactical use of technology in the global wine industry. WITS was created in 2005 by a group of wine industry and technology professionals to advance innovation and to address the unique information technology and service needs of the wine industry. The 11th annual WITS will be held June 25 – 26, 2015 in Napa, California. To learn more, join WITS on Youtube, Twitter, Facebook, and LinkedIn
For more information, go to www.WineIndustryTechnologySymposium.com or contact Waunice Orchid of the Wine Industry Symposium Group at 707-666-2525 or firstname.lastname@example.org.
Here is a selection of wineries attending #WITS2015 … Don’t miss out!
Benziger Family Winery,
Mondavi and Family,
Chateau Montelena Winery,
Clos Du Val Winery,
Cooper’s Hawk Winery & Restaurant,
Dawns Dream Winery,
Delicato Family Vineyards,
Folio Fine Wine Partners,
Francis Ford Coppola Presents,
Grgich Hill Estates,
J.Lohr Vineyards & Wines,
Jackson Family Wines,
Jamieson Ranch Vineyards,
Le Mulet Rouge Vineyards,
Martin Ray Winery,
Mendocino Wine Company,
Opus One Winery,
Robert Young Estate Winery,
Rodney Strong Vineyards,
The Hess Collection,
The Other Guys,
Treasury Wine Estates,
Tres Sabores Winery,
Trinchero Family Estates,
USA & Yalumba Wine Company,
Vintage Wine Estates,
Wente Family Estates
I am saddened to learn of the passing of former White House Chef and author Walter Scheib. Here is a story on it, apparently he was hiking in New Mexico and went missing. Thoughts are with his family and friends. I enjoyed my time with him. He had fascinating stories. See here my post from 2011.
White House Chef
Hanging late night 2011
Last week, I chose to graduate a bit early from YPO “Young Presidents Organization” into WPO “World Presidents Organization” its sister organization for the over 49 crowd. While I will remain active in WPO and the Food & Beverage Network and Deal Network in particular, the past twelve years in YPO have enriched my life greatly and its a good moment to reflect on that. Also I’d like to give special thanks to Todd Maurer for his remarks introducing me. These are my remarks giving thanks at the graduation ceremony.
Todd Maurer giving remarks on Smoke Wallin at YPO graduation 2015
YPO GRADUATION – J. Smoke Wallin
Thanks Todd, I really appreciate your kind words! Speaking of giving thanks, today is the anniversary of DDay 1944.
In 2003 when I joined YPO and “Forum Unplugged” my kids were 13, 11, 8 and 3, today they are 26, 24, 21 and 16… wow nothing like kids to express the passing of time.
Since then I’ve been blessed with a lifetimes worth of experiences professionally and personally as a direct result of YPO. This was not an accident. It did not just happen to me. You see, I don’t believe in doing things part way. Either you commit or you do not. When I joined YPO I made a commitment to give and get as much as I possibly could.
Henry David Thoreau said “True friendship can afford true knowledge. It does not depend on darkness and ignorance.” This is YPO.
From Australia to India to the UK to cities throughout the US, YPO members have been welcoming and helpful to my family and me. I know this because I dined at their homes, visited their businesses, attended their events and engaged with them in business. I know the last 12 years of my life have been greatly enhanced by this commitment.
I will express my gratitude by sharing a couple of stories and mention a few people.
First, I met my wife Anitra on a YPO trip and that changed my life forever. Thanks Darling.
YPO George HW Bush Event – Smoke & Anitra 2004
I could stop there, but I won’t.
I joined Forum Unplugged and have had 12 years of deep relationships, friendships and confidences with 22 Forum mates. They include:
- Scott Webber
- Don Palmer
- Brent Eckhart
- Mark Jackson
- Bill McCarthy
- Allen Furrer
- Dan Horner
- Chris Hilger
- Richard Horn
- Mike Bosway
- Matthew Claymon
- Gregg Schorr
- Nelson Reyes
- Jim Rapp
- Brian Acton
- Kent Morris
- Todd Maurer
- Anthony Brown
- John Ryan
- Bryan Brenner
- Dave Foellinger
- Dan Filby
YPO Forum Unplugged
These are some of the finest individuals I’ve ever come to know and I am grateful for all they have done for me in my journey.
Some of our very best friends today are members we met through YPO including Bryan and Lara Sperber in Phoenix and Lesley Berglund in Napa
Through Networks, I’ve expanded my industry network tenfold. Engagement in networks has been the single most important business and professional development aspect of YPO for me. Fortunately, I’m excited to be able to continue through WPO as I Chair the 2016 Food & Beverage Roundtable in Napa, CA.
Looking back, I’ve lived so much life over the past 12 years it’s hard to summarize in a couple of minutes. I’m not alone when I say it has come with great successes and great loss. I’ve lost partners, friends and employees to both accidents and suicide. I’ve had incredible business ups and downs and started numerous new ones along the way. Throughout all of it, I’ve had YPO people to help me be better or simply to be there when I have needed it most.
To all of us, but especially those newer members… I’d like to remind you of some things that did not exist when I joined:
- starting in my industry – there are 1,000s of new breweries, wineries and spirits brands available today that did not exist
- There was no iPod or iPhone or iPad
- There was no Facebook or Twitter
- No AirBnB or Uber
- no Freedom Tower
- no Lucas Oil Stadium
All of these things that are now a part of the world and our every day lives.
“There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.”
– A. Einstein
Looking forward, what will the next 12 years bring? I spend a lot of time thinking about what’s next in brands, but I won’t try and answer that question here. There is one thing that I do know…. I am confident many YPO people will be involved in changing both the world and my life for the better.
Thanks for everything you have given me.